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For advice on minor childhood illnesses see our page 'Use Your Pharmacy' or click on the link When Should I Worry? 


Shingles - see home page for eligibility


Call 111 when it's less urgent than 999 

You can use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation


Appointment cancellations: please use the link on Appointments Screen 'Cancel your Appointment online' .  If you send a message via the comments box we may not receive it in time


A doctor's appointment is not usually required for sick notes, repeat medication requests, insurance forms.  If in doubt please contact the doctor's secretary before booking an appointment


For full details of future practice training dates when we are closed please search 'Training' 

Repeat Prescriptions

thepillHow to obtain your repeat prescriptions

  • request online - follow this link
  • request form obtainable from reception desk
  • by post
  • If you are unable to order a repeat item because a GP review is requested, please order the item using the medication request notes and you will be advised if an appointment is necessary

For your convenience we can arrange for your prescriptions to be collected directly from  Boots, Clayfields, Ilkley Moor Pharmacy or Lloyds Pharmacy  (by prior arrangement)

Please allow 72 hours (excluding weekends and public holidays) between request and collection 

For safety reasons it is not possible to accept telephone requests for prescriptions


If you currently allow a pharmacy to request your prescriptions directly to the surgery, please read the following information carefully:

Repeats Poster


A new StressControl series of courses is starting on October 24 at the Springs Medical Centre.  See below for details of how to apply



Do you know an older person who might need help with connecting to the Internet, using Skype etc?  Please pass on this information

Worth Connecting    Worth Connecting 2


Good Neighbours Leaflet


A programme of exercise and education for people with breathing problems

This will be available for Ilkley patients from 1 October at Keighley Leisure Centre

Pulmonary Rehab

Making health and social care information accessible

The Accessible Information Standard will come into force from 31 July 2016 across health and social care in England. 

Our aim is to make sure disabled people have access to information that they can understand and any communication support they might need.


You can find out more by reading this guide in easy words and pictures.


You can also watch a video in British Sign Language (BSL) or listen to an audio recording.


We are currently working towards the standard.  The first thing we need to do is to identify those people with information and communication needs.


Please help us to do this.


Let us know if you have a disability, impairment or sensory loss, and the kind of information and communication support that you need.


We will record this on your medical records.  This will help us to be prepared the next time you use our services.


Jo's Cervical Cancer Trust

Cervical screening prevents 75% of cervical cancers from developing in the UK yet one in four women do not attend cervical screening when invited. 

Not going for cervical screening is one of the biggest risk factors for developing cervical cancer

What's type 2 diabetes?

Media preview

Read about common factors which make a person more at risk #T2D

Gold standard end of life care in Ilkley earns national award

The practice is proud to announce the winning of the Quality Hallmark Award by the Gold Standards Framework (GSF) -  national recognition for huge improvements made to end of life care by the practice team

See full article



Who can have the shingles vaccination?

2016 - 2017

Patients with a date of birth between 2 September 1942 and 1 September 1946 will be eligible from September 2016 onwards

Catch-up (2016- 2017)

Patients with a date of birth 2 September 1936 to 1 September 1938.





How to order:



Have your say to improve your healthcare

Did you know you can now have your say to help improve more services across the NHS?

The Friends & Family Test gives patients the opportunity to provide quick feedback on their care and treatment experience. 

You can say what is going well and what can be improved so that people who make decisions about local healthcare can take your views into account.

Look out for details in the practice reception area, or click this link



Online Prescriptions


Manage your prescriptions quickly and easily wherever you are, 24 hours a day, 365 days a year

You can now view and request your repeat prescription by logging on to a new service on the internet

New User?
You will need to contact us to obtain your login and password.  This can be done by phone or in person.

How does it work?

  • Obtain your unique password from us (see above)
  • Visit our website, enter your login name and password
  • You will be asked to change your password - if you forget it we can issue you with a new one.  Once a password has been issued by the practice it is deleted from your patient record, so that no-one apart from yourself will know it
  • Each password is patient specific  We cannot accept orders for multiple patients under one login
  • Once you have submitted your request you will receive confirmation
  • Please allow two working days to process online requests
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